Mans hopes for breakfast treat dashed after Morrisons deliver mouldy baguette

A bloke who fancied a bacon roll for his breakfast says he was left “disgusted” after realising the baguettes he bought from Morrisons was “ravished” with mould.

Gary Greenfield, from Leeds, had ordered a home delivery from Morrisons to find the baguettes he was given had gone mouldy days before the best before date.

The 60-year-old claims he had stored the food as per the instructions on the packaging and there were no signs of damage.

Gary had ordered an online home delivery in late March. Due to disability issues he is unable to go to the supermarket, so Gary had bought two baguettes that were in date online.

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He said: "I fancied a bacon and bean baguette on Saturday for my breakfast.

"I turned the oven on and went to get the baguettes out my cupboard and when I saw it I was like what the f***.

"I wasted turning the oven on, I still have the baguettes unopened, in their packaging, within date. It was stored in a dry place. There is no tear or perforation.

"It's not just a few spots of mould, it’s disgusting. Being disabled I could have been quite easily very ill with that. I'm disgusted by it."

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Gary says he can’t get in touch with Morrisons to complain or send them a picture of the mouldy product. He claims the supermarket’s complaints process is make extremely hard to navigate and doesn't allow you to attach an image.

He added: "It's not just a bit of mould, I have pictures from the front, back and side of the baguette it’s absolutely ravished with it."

Morrison's told Gary he would need to return the product to the store so it could see it wasn't "fake" but due to his mobility issues Gary wasn't able too and is still waiting for a resolution.

A spokeswoman for Morrisons said: "I am really sorry about the customer's recent purchase with us.

"So we can improve on our services and make sure this doesn't happen again we do require the receipt, packaging products details.

"Please be assured your comments are very important to us. I have taken the liberty and addressed your feedback within the business.

"It is always our intention that customers are satisfied with everything they buy from us and I am sorry on this occasion the customer has been disappointed."

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